We would like to inform you about our policy regarding returns and shipping fee refunds for purchases made at our hair extension store.

After careful consideration, we have decided to implement a strict no returns or shipping fee refunds policy for all our products. This policy has been put in place due to the nature of our merchandise, specifically hair extensions, which require meticulous quality control and hygiene standards.

No Returns: We regret to inform you that we cannot accept returns on any hair extension products once they have been purchased. This is to ensure the quality and hygiene of our products, as hair extensions are considered personal items.

Quality Assurance: We take great care to provide high-quality hair extensions. Before shipping, each product undergoes thorough inspection to meet our quality standards. However, if you receive a defective or damaged product, please contact our customer support within 7 days of receiving your order, and we will be happy to assist you.

Shipping Fee Refunds: We do not offer refunds on shipping fees, as these charges cover the cost of transporting the products to your location.

Cancellation Policy: Orders cannot be canceled once they have been placed. Please review your order carefully before confirming the purchase.

We understand that these policies may differ from those of other retailers, but we believe they are necessary to maintain the quality and hygiene standards expected by our customers.

If you have any questions or concerns, our customer support team is available to assist you. We appreciate your understanding and thank you for choosing “Pretty Posh Hair” for your beauty needs.